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Epitoni

Epitoni is an AI-powered customer engagement platform that connects businesses with the customers most likely to value their promotions, matching offers to people by interest, behaviour, preference, location and timing rather than broadcasting to everyone.

Epitoni mobile app automation shown on a smartphone screen

The problem

People already receive more promotions than they can read. The shortage is not promotions; it is relevance. A genuinely good offer still fails when it reaches the wrong person, at the wrong moment, in the wrong place.

Instead of a business asking who it can send this to, Epitoni lets the business ask who is most likely to find it useful.

Epitoni

Three ways to promote

  • General

    Brand-level reach for launches, seasonal campaigns, store events and general discounts.

  • Personalised

    Reach customers whose interests and behaviour match the specific offer. A camera retailer reaches people who have shown interest in photography and technology, not everyone on a list.

  • Spontaneous

    Reach customers who are at or near the business right now. Restaurants, retail stores, malls and venues can engage people already in the right place, which conventional advertising cannot do with any precision.

How Epitoni understands customers

Traditional targeting stops at age, gender and district: categories that describe a population, not a person. Epitoni reads how customers actually express themselves. Someone can simply say they are looking for a place to take the family for dinner this weekend, and Epitoni turns that into usable preference signals.

Epitoni recognises signals across relationships, cities, needs and intentions, hobbies, shopping preferences, events, brands, malls, payment cards and other contextual indicators, in everyday language, including local phrasing, rather than a fixed category list.

Epitoni

More than promotions

  • Customer engagement beyond individual campaigns
  • Feedback and surveys that feed back into experience
  • Loyalty mechanics that keep customers engaged over time
  • Gift voucher creation and management
  • Appointment booking for service businesses
  • Customer ordering flows
  • Customer support with interaction history retained

Customers can follow the businesses they care about, lock a limited offer they intend to use (a far stronger intent signal than a click), and discover something outside their usual preferences through the Random experience.